Return Policy
30-Day Return Guarantee
At FEMMECART, we want you to be completely satisfied with your purchase. If you're not entirely happy with your product, we offer a hassle-free return within 30 days of purchase.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
- • Return requested within 30 days of purchase
- • Item must be unused, unwashed, and in original condition
- • Original tags and labels must be intact
- • All packaging materials must be included
- • Item must not show any signs of wear or damage
Non-Returnable Items
The following items cannot be returned:
- • Custom or personalized items
- • Items washed, worn, or altered
- • Sale or clearance items (at our discretion)
- • Items without original tags or packaging
How to Initiate a Return
Follow these steps to return an item:
- 1. Contact us at chosenverify@gmail.com with your order number
- 2. Include photos of the item and packaging
- 3. Receive return shipping instructions
- 4. Ship the item back to us in original condition
- 5. Once received and verified, refund will be processed
Refunds
Once we receive and verify your returned item:
- • Refund will be issued to original payment method
- • Processing time: 7-14 business days
- • Original shipping charges are non-refundable
- • Return shipping is your responsibility (unless item is defective)
Exchanges
We also offer exchanges for a different size or color of the same item. Please contact us at chosenverify@gmail.com to arrange an exchange. Exchanges must be requested within 30 days of purchase.
Defective Items
If you receive a defective or damaged item, please contact us immediately with photos. We will provide a full refund or replacement at no additional cost, including return shipping. Defective claims must be reported within 7 days of delivery.
Contact Us
For any questions about our Return Policy, please reach out to us:
Email: chosenverify@gmail.com
Last updated: January 2024