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Return Policy

30-Day Return Guarantee

At FEMMECART, we want you to be completely satisfied with your purchase. If you're not entirely happy with your product, we offer a hassle-free return within 30 days of purchase.

Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • • Return requested within 30 days of purchase
  • • Item must be unused, unwashed, and in original condition
  • • Original tags and labels must be intact
  • • All packaging materials must be included
  • • Item must not show any signs of wear or damage

Non-Returnable Items

The following items cannot be returned:

  • • Custom or personalized items
  • • Items washed, worn, or altered
  • • Sale or clearance items (at our discretion)
  • • Items without original tags or packaging

How to Initiate a Return

Follow these steps to return an item:

  1. 1. Contact us at chosenverify@gmail.com with your order number
  2. 2. Include photos of the item and packaging
  3. 3. Receive return shipping instructions
  4. 4. Ship the item back to us in original condition
  5. 5. Once received and verified, refund will be processed

Refunds

Once we receive and verify your returned item:

  • • Refund will be issued to original payment method
  • • Processing time: 7-14 business days
  • • Original shipping charges are non-refundable
  • • Return shipping is your responsibility (unless item is defective)

Exchanges

We also offer exchanges for a different size or color of the same item. Please contact us at chosenverify@gmail.com to arrange an exchange. Exchanges must be requested within 30 days of purchase.

Defective Items

If you receive a defective or damaged item, please contact us immediately with photos. We will provide a full refund or replacement at no additional cost, including return shipping. Defective claims must be reported within 7 days of delivery.

Contact Us

For any questions about our Return Policy, please reach out to us:

Email: chosenverify@gmail.com

Last updated: January 2024